Privacy Policy

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number when you inquire about or enroll in programs
• Payment information when you register for a program (processed securely through our payment providers)
• Program-related information you share during sessions, such as financial goals and circumstances
• Correspondence when you contact us via email or phone

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location data
• Pages visited and time spent on our website
• Referring website or source

Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Program Delivery: To provide and facilitate your participation in our educational programs
• Communication: To respond to inquiries, send program information, and provide updates
• Administration: To process payments, maintain records, and manage enrollment
• Improvement: To analyze how our website and programs are used and improve our services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Protection: To protect our rights, property, and the safety of our participants and staff

We do not use your personal information for marketing purposes unless you have explicitly opted in to receive such communications.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: Processing necessary to perform our contract with you when you enroll in programs
• Legitimate Interest: Processing necessary for our legitimate business interests, such as improving services
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: Where processing is required to comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our programs, including:

• Payment processors
• Email service providers
• Website hosting providers
• Analytics providers

These service providers have access to your personal information only to perform tasks on our behalf and are obligated to protect your information.

Legal Requirements

We may disclose your information when required by law, court order, or other legal process, or when we believe disclosure is necessary to protect our rights or comply with legal obligations.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls limiting who can view your information
• Staff training on data protection practices
• Secure storage systems and backup procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Program participant information is retained for seven years after program completion for record-keeping purposes
• Inquiry information is retained for two years if no program enrollment occurs
• Financial records are retained as required by Thai law
• Website analytics data is retained for two years

You may request deletion of your information earlier, subject to our legal obligations.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information, subject to legal obligations
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. International Data Transfers

Your information is primarily stored and processed in Thailand. If we transfer information outside of Thailand, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our programs are designed for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will take steps to delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to enrolled participants

Your continued use of our services after changes are made constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

13. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the relevant data protection authority in Thailand.